I had been working with Nancy directly for some time now. Typically when you sought out for anything to purchase, build etc. you are looking for someone who would do it the way you would do it for yourself. Nancy is someone you can rely on to give you an honest, expert opinion. Even if it is not the popular one. After almost two years of searching I found the PERFECT place. Nancy was not going to let me settle on something that I would have remorse buying. I will be a repeat consumer when the time comes. First class agent in RI, CT and especially in Westerly area. If you have an agent currently and it is not her, you may just be another paycheck.